常見問題 Q&A
快速了解福螢的產品、服務與流程
Quick Answers About Our Products and Services
福螢 WiseRubber 的橡膠產品有哪些類型？What types of rubber products does WISERUBBER offer?
福螢專注於各類橡膠製品的設計與製造，主要產品包含：
- 浴室防滑墊
- 腳踏墊／門墊
- 工作墊／抗疲勞墊
- 工業用橡膠配件與墊片
- 客製化橡膠產品（如大型尺寸、特殊配方）
WISERUBBER specializes in designing and manufacturing various rubber products, including:
- Anti-slip bath mats
- Foot mats and doormats
- Workstation and anti-fatigue mats
- Industrial rubber parts and gaskets
- Customized rubber solutions (e.g., large sizes, special compounds)
福螢 WiseRubber 是否提供客製服務？Does WISERUBBER offer custom solutions?
是的 YES！
我們提供客製化服務，包含材質、尺寸與配方等。
您也可以透過真人詢價與諮詢，我們將協助您找到最合適的解決方案。
Yes! We offer customization across materials, sizes, and formulations.
Our team is ready to assist you with real-time consultations and quotations.
生產流程與交期需要多久？What is the usual production and delivery lead time?
7 天 days
若有現貨，將於 7 個工作天內出貨。
下單到送達通常需至少 60 個工作天。
For in-stock items, we typically ship within 7 working days.
Lead time is at least 60 working days from order to delivery.
最小訂購量（MOQ）是多少？What is your Minimum Order Quantity (MOQ)?
MOQ 依產品尺寸而異。若商品超過 1 呎，最小訂購量可為 5 件。實際數量歡迎與我們聯繫確認。
It depends on the product size. For items over 1 foot, the MOQ starts from 5 pieces. Please contact us for exact details.
接受哪些付款方式？What payment methods are accepted?
測試商品與零售品可使用信用卡付款。正式訂單採用電匯方式進行結帳。
Sample or test orders can be paid via credit card. For official orders, we accept bank transfers.
有哪些運送方式？What shipping methods are available?
我們提供陸運、空運、海運等方式。可依您需求選擇物流商，或由我們推薦合作物流夥伴。
We offer land, air, and sea freight options. You may choose your preferred logistics provider or use one of our partners.
大宗訂單的交期會更久嗎？Is the lead time longer for bulk orders?
一般大宗訂單交期仍為至少 60 個工作天，會依實際產品開發與確認流程調整。
Typically, bulk orders still require at least 60 working days, with timing adjusted based on development needs.
若收到的商品不符規格，該怎麼處理？What if the product doesn’t match the specifications?
請聯繫 wiserubber.mkt@gmail.com 並提供：
1. 訂單編號與照片
2. 客服將協助您處理退換事宜
如因個人原因退貨，運費須由客戶自行負擔。
Please get in touch with wiserubber.mkt@gmail.com and provide:
1. Your order number and photos.
2. Our team will assist with after-sales support.
For returns due to personal reasons, shipping costs will be at the customer’s expense.
還有更多問題嗎？
Still have questions?
瀏覽我們的官網或聯繫客服
將有專人回覆您的需求
Feel free to visit our website or contact us directly—
our team is here to help!
不知道該怎麼開始？
只要填寫表單
我們會協助您一步步找到
適合的解決方案！
Not sure where to start?
Just fill out the form—
we’ll help you find the right solution,
step by step!
開始客製洽詢 Start Your Inquiry
30年製造經驗，深受全球品牌信賴
30+ Years of Manufacturing Experience for Global Brands
福瑩興業｜專業橡膠製品與防滑墊製造商
WISERUBBER｜Trusted Manufacturer of Rubber Products & Anti-Slip Mats
福瑩興業自1993年成立
專注於各類橡膠製品與防滑墊的設計與製造
擁有超過30年的專業經驗
我們為多家國際知名品牌提供代工服務
產品涵蓋浴室防滑墊、腳踏墊、美耐底、工作墊及各式工業橡膠製品
在台灣與越南均設有生產基地，並通過 ISO 認證，確保品質穩定
符合全球市場標準與交期需求
Since 1993, WISERUBBER has specialized in the production of anti-slip mats and a wide range of rubber products, offering over 30 years of industry expertise. We are an OEM partner for numerous internationally renowned brands, with product lines including bath mats, foot mats, melamine backings, workstation mats, and industrial rubber solutions. Our manufacturing bases in Taiwan and Vietnam are ISO-certified, ensuring consistent quality and responsiveness to global market demands.
找尋最適合您專屬墊子
Discover your perfect mat
專業製程 × 客製方案，為企業打造更有效率的營運流程
Custom solutions with proven expertise—making your operations more efficient.
EXPLORE THE RIGHT MAT with us
